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Frequently Asked

Everything you might want to ask.

Still curious? Send us a note — we're happy to help.

Booking

How do I book Osprey Cove?

Select your dates, review your quote, and submit an inquiry. We personally review every request and typically respond within 24 hours. Once approved, you'll receive a rental agreement to sign and payment instructions to confirm your stay.

Why should I book directly instead of through other booking platforms?

When you book directly you can save money. You also get direct communication with us throughout the process, resulting in faster responses, more flexibility, and a more personal experience.

Is there a minimum stay requirement?

Yes. Outside of peak season, the minimum stay is 2 nights with the exception of Thanksgiving and Christmas being 3 nights minimum. During peak season (May 1st through September 15th), the minimum is 3 nights on weekdays and 4 nights on weekends.

Is there a minimum age to book?

Yes, we require the primary guest making the reservation to be at least 25 years of age and present at the Vacation Rental for the entire duration of the reservation

Can I see availability before I submit an inquiry?

Absolutely. Our availability calendar shows real-time open dates so you can plan before you reach out.

Can I host a wedding, party, or other events?

The home is not available for larger gatherings or events. This helps us keep the home well-maintained and ensures a peaceful experience for every guest.

When will I hear back after submitting an inquiry?

We strive to respond to inquiries within 24 hours. You'll receive an automated confirmation email immediately after submitting, and a personal response from us shortly after.

The Property

How many guests can Osprey Cove accommodate?

Our home sleeps up to 15 guests across 5 bedrooms and 5 full bathrooms. Maximum occupancy is 10 adults and 5 children (15 total).

What are the bedroom configurations?

Every bedroom has a King-sized bed. Bedrooms 1 and 2 are on the main floor. Bedrooms 3, 4, and 5 are on lake-level. Bedroom 5 is a kids' room featuring a King-size Murphy bed, two twin bunk beds, a twin trundle bed, and a hidden play nook with its own ensuite bath.

Is there Wi-Fi and a workspace?

Yes. The home has high-speed Wi-Fi and a dedicated office with dual monitors and a printer — perfect for remote work, video calls, or online school.

Is there a washer and dryer?

Yes, a full-size washer and dryer are available for guest use.

Are there smart TVs?

Yes. The home has smart TVs so you can stream your own content.

When is trash pick up?

Trash pick up is on Wednesdays. We recommend putting the cans at the curb Tuesday night.

Will anyone be going to the house during my stay?

To keep the home's condition, we have regularly scheduled services such as lawn maintenance and pest spraying that may occur during your stay. These services will only occur on the outside of the home. If any other maintenance is needed, we will request your approval before arriving.

Waterfront & Outdoors

Does the property have lake access?

Yes. Osprey Cove has private lakefront access with a private dock and boat ramp for small vessels. Dock capacity is two boats under 26 feet, or one 26-foot boat with two jet skis. Please let us know if you plan to bring watercraft.

Can I bring my own boat?

Yes — guests must first request to bring their boat so we can confirm fit and timing. The private dock and small vessel boat ramp are available for your use during your stay. If our ramp is too narrow for your trailer, Hilton Recreation Area in Chapin offers a public alternative just minutes away.

Are there kayaks or water equipment available?

The home includes 2 single-person kayaks, 2 stand-up paddle boards, life jackets, and pool floats. Cornhole is also provided.

Is there outdoor seating?

Yes. The expansive upper deck has lounge seating with big water views. The lower patio has comfortable seating for evening gatherings. The covered gazebo features built-in benches and a fire table — perfect for relaxing by the water.

Is there a grill?

Yes. A propane gas grill is provided for guest use. Please ensure it is turned off after each use.

How many cars can I park?

The driveway accommodates up to 5 vehicles. Parking is not permitted on the lawn or along the road.

How many cars can I park?

The driveway accommodates up to 5 vehicles. Parking is not permitted on the lawn or along the road.

Can I bring fireworks?

No, fireworks are not permitted at Osprey Cove. Given the proximity to other homes and the natural surroundings, we ask all guests to leave fireworks at home for the safety of everyone nearby.

Pets

Are pets allowed?

Dogs are welcome — up to 2 dogs maximum, 75lb weight limit per dog. A nonrefundable pet fee of $175 per dog applies. Dogs are not permitted on the furniture or beds, and all waste must be picked up promptly. Due to allergy considerations, no other animals are permitted.

Is the yard fenced?

The yard is fenced on three sides, providing a barrier from the street and neighboring properties. However, the lakefront side is fully open to the water. Dogs must be supervised at all times, especially near the lake.

Check-In & Check-Out

How does check-in work?

Osprey Cove uses smart locks for easy self check-in. You'll receive your access code and arrival instructions before your stay.

What are the check-in and check-out times?

Check-in is at 3:00 PM. Check-out is at 10:00 AM.

Pricing & Payments

What's included in the price?

Your quote includes the nightly rate, a cleaning fee, applicable taxes, and a security deposit. If you're bringing dogs, the pet fee will also be included. Everything is shown upfront before you submit your inquiry — no hidden fees.

Is there a security deposit?

Yes. A security deposit is collected upfront at the time of booking and returned within 7 days after checkout, pending a property inspection.

Are there discounts for longer stays?

Yes. We offer discounts on stays of 8 nights or more and additional savings for stays of 30 nights or more. These are applied automatically in your quote.

What forms of payment do you accept?

We accept major credit and debit cards through our secure payment processor.

Cancellations & Policies

What is the cancellation policy?

We follow a firm cancellation policy. Guests receive a full refund if cancelled 30 or more days before check-in. A 50% refund is available for cancellations made 14 to 30 days before check-in. No refund is given for cancellations within 14 days of check-in.

Is there a rental agreement?

Yes. All guests are required to review and sign a rental agreement before check-in. This will be sent to you after your booking is confirmed.

Location

Where is Osprey Cove located?

Osprey Cove is located on Lake Murray in Chapin, South Carolina — known as the "Capital of Lake Murray." The exact address is provided after booking confirmation.

How far is it from Columbia?

Columbia, the state capital, is approximately 30 minutes away. It's perfect for day trips to the Riverbanks Zoo, museums, dining, or catching a University of South Carolina Gamecocks game.

What's nearby in Chapin?

Downtown Chapin is just minutes away and offers local restaurants, coffee shops, and shopping. The area also provides easy access to marinas, boat rentals, and Lake Murray recreation.

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